What is Order Protection?Updated 10 months ago
Get shipping protection and 24/7 support with Order Protection!
- Remain opted in to Order Protection (it will show a checkmark in your cart).
- Have a shipping issue? Report it here.
- Get a reshipment or refund within the hour.*
Your order will also be carbon neutral!
We will offset the carbon footprint of shipping and manufacturing for your order.
What's covered?
- Theft
- Damaged items
- Missing items
- Lost packages
- Wrong items
- Returned to sender
How much does it cost?
$1.15 for orders <$45
$1.55 for orders $45 to $100
3% of order value for orders >$100
*Approved claims only. 97% approval rate.