Hawaii, Alaska, Puerto Rico, Guam, and other U.S. territories do not qualify for our free shipping offer. Shipping to these areas is not possible with ground shipping, so all shipments must go USPS Priority 3 Day. The shipping fee is based on order s
General Packing Procedure We pack all shipments by hand. The plants are protected with recyclable crinkle paper, cardboard sleeves, packing peanuts, and if necessary, recyclable paper bags or wrapping to protect fragile foliage. Plug Trays and Tra
Due to strict import and export regulations on live plants, we do not offer any international shipping. We also do not supply phytosanitary certification or export documents. We will not honor refunds for orders stopped by customs. Thank you for your
Orders are usually shipped on Mondays, Tuesdays, and sometimes Wednesdays to minimize weekend delays and to allow plants to dry out sufficiently after watering (to avoid root rot). During high volume weeks or weeks with holidays, some orders may be s
Fast Standard Shipping and Free Shipping is 2 to 6 days depending on your distance from California. These estimates do not include the day your order is shipped. We generally ship on Mondays and Tuesdays. All orders are shipped for delivery on or by
Our plants are typically fine during the hottest parts of summer, but if you are experiencing a heat wave we recommend upgrading to expedited shipping to prevent heat damage during shipping. As this is the growing season for most succulents, they do
We do our best to ship to all parts of the country during the winter, and we take measures to protect the plants from freezing during shipping. However, temperatures can be highly unpredictable during the cold months. Therefore, if you live in a cold
"Effective July 1, 2022, Colorado imposes a retail delivery fee on all deliveries by motor vehicle to a location in Colorado with at least one item of tangible personal property subject to state sales or use tax. The retailer or marketplace facilitat