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Shipping Info

Shipping Exceptions for Hawaii, Alaska, Puerto Rico, and Other US Territories

Hawaii, Alaska, Puerto Rico, Guam, and other U.S. territories do not qualify for our free shipping offer. Shipping to these areas is not possible with ground shipping, so all shipments must go USPS Priority 3 Day. The shipping fee is based on order s

How We Pack and Ship Succulents

General Packing Procedure We pack all shipments by hand. The plants are protected with recyclable crinkle paper, cardboard sleeves, packing peanuts, and if necessary, recyclable paper bags or wrapping to protect fragile foliage. Plug Trays and Tra

No International Shipping

Due to strict import and export regulations on live plants, we do not offer any international shipping. We also do not supply phytosanitary certification or export documents. We will not honor refunds for orders stopped by customs. Thank you for your

Shipping & Ordering Fast Facts

ORDERING. Orders are usually shipped out within 2-3 business days, excluding the order date. During high volume weeks in April and May, or weeks with holidays, some orders may be shipped a day late. If you need an order urgently, see "Rush My Order"

Summer Shipping

Our plants are typically fine during the hottest parts of summer, but if you are experiencing a heat wave we recommend upgrading to Faster Shipping (2-3 Business Days) to prevent heat damage during shipping. As this is the growing season for most suc

Winter Shipping

We do our best to ship to all parts of the country during the winter, and we take measures to protect the plants from freezing during shipping. However, temperatures can be highly unpredictable during the cold months. Therefore, if you live in a cold

Colorado Retail Delivery Fee

"Effective July 1, 2022, Colorado imposes a retail delivery fee on all deliveries by motor vehicle to a location in Colorado with at least one item of tangible personal property subject to state sales or use tax. The retailer or marketplace facilitat